We know that you can spend your money with any travel business. Why should you spend it with us? Well for starters lets hear it from one of our clients:
"I have intended to write you long before now to tell you how absolutely WONDERFUL the Trans-Siberian experience was last summer! Everything you arranged for John and me was truly amazing, and every aspect (with rail connections and local guides) was perfectly flawless.
Our Mongolian buddy Dava and our Lake Baikal guide Anton provided solid camaraderie and excellent service. John and I felt quite fortunate that they were assigned specifically to us, and we formed strong bonds with both of them.
The entire journey was amazing! . . . and a HUGE measure of gratitude goes to you and your outstanding arrangements. Though belated, my heartfelt thanks go to you."
We offer great value for money - Check out our numerous and creative trans-siberian itineraries. Our standard tours offer many inclusions as part of the set price, inclusions that are usually 'optional extras' with other companies (i.e. they cost more). Many of our itineraries offer a range of free choice options; all for no additional charge. For example in Siberia you can usually choose one of four free choice options all included in the standard price. Plus we offer some unique options including a visit to the only remaining communist era 'gulag'!
We do not organise our passengers into set group departures - You may find yourself on a similar itinerary to our other clients but you are not going to find yourself marched on and off a tour bus with 40 other passengers. And this means that your trip is guaranteed once confirmed – no last minute cancellation due to minimum numbers not being reached on a 'tour' with the resultant nightmare of trying to re-arrange your trip.
We will get all your visas for you – saving time, money and hassles (especially the hassles!). We will obtain your Russian and Mongolian visas for a low rate of $25 per visa (plus the consulate fee). At the same time we can also obtain other necessary visas for your trans-siberian trip, including China, at a small additional charge. (China visa support only available if we have booked all your China travel arrangements). This way we become responsible for all your visa requirements.
We know what we are talking about - Your consultant will have completed the trip themselves so they can answer all the questions that you can possibly think of. And we tell you the truth about the trip – after all these destinations are not for everyone! Our UK based wholesaler, The Russia Experience, has been organizing trans-siberian rail journeys for over 12 years and has a Managing Director permanently based in Moscow. With your final documents will come an 'info-pack' full of 'dos and don'ts' with some straight talking to say the least.
We do not just offer these trips - We have in-depth knowledge of, and access to, world-wide airfares that can fit around your trans-siberian trip. Plus we also represent all the major tour companies that you might wish to combine with your rail-journey. These companies include: Trafalgar, Globus, Contiki, Insight, Intrepid, Peregrine, SelectiveAsia etc. And we can help with bus and train passes throughout Europe also. This means you can book your entire trip with the same company and, indeed the same consultant, saving you time and minimising mistakes.
We are a fully bonded Australian travel agent - (Victorian Travel Agent's Licence 32740) and our membership of the Travel Compensation Fund means that your money is safe in the unlikely event of our financial failure. (check our membership here - our registered name is Flower Travel Pty Ltd ). Our wholesaler is the The Russia Experience, which is fully bonded in the UK and covered by stringent UK and European regulation. Thus you can book your trip with confidence that your money is safe in the unlikely instance of our financial failure or that of our supplier. Remember if you book with any overseas agency you are not covered by Australian consumer law.
We recognise the importance of responsible tourism - Yes, we know this is becomming a bit of a standard line in many companies' presentations and we are not about to make any 'saving the world' claims. But we are a small business with a social and environmental conscience. Click here for more on responsible travel.
